Stefan Saeys
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合計アクティビティ17
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アクティビティの概要
Stefan Saeysさんの最近のアクティビティ-
Stefan Saeysさんが投稿を作成しました:
Reducing 30-second limit to lower caller waiting time
We would need to modify the 30-second timeout before Talk starts ringing the next agent. The current response time is too high for the caller in case an agent is occupied with something else.Mayb...
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Stefan Saeysさんがコメントを作成しました:
We would need to modify the 30-second timeout before Talk starts ringing the next agent. The current response time is too high for the caller in case an agent is occupied with something else.Maybe ...
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Stefan Saeysさんがコメントを作成しました:
Although this has been requested multiple times, the feature is still not implemented. This together with the 30 second limit for a call to be transfered to the next agent is mandatory for us. Plea...
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Stefan Saeysさんがコメントを作成しました:
30 seconds is too long for the caller to be on hold. As there is no cell-phone application, calls in the browser are not always noticed. Customers get frustrated. Please change the value.
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Stefan Saeysさんがコメントを作成しました:
is there any update on this? We need a soft phone app for iPhone and Android.