Azhar
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合計アクティビティ33
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アクティビティの概要
Azharさんの最近のアクティビティ-
Azharさんがコメントを作成しました:
Hi, Just wanted to know regarding Answer Bot in KB guide article whether it is expected behavior or not. When I go to any Knowledge base article, I find answer bot's Notes 'Was this article helpful...
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Azharさんが投稿を作成しました:
Requirement to upload video in article directly
We have a requirement where client has provided us with 5 sets of raw videos of 20-120 MBs that need to be placed in different sections of the articles. I tried by uploading in theme asset folder ...
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Azharさんがコメントを作成しました:
I tried making a field as instructed in the post just to see how it works. I am able to see the value in hierarchy as expected but the value selected is not getting saved in the ticket after submit...
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Azharさんがコメントを作成しました:
Zendesk should provide this feature of making a field Read-only. It is very important in many aspects.
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Azharさんがコメントを作成しました:
Wanted to change the default text of the chat button. We are having only three option in Widget configuration i.e. Help, Support & Feedback. Our client is looking for name like "Chat Now" . I tried...
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Azharさんがコメントを作成しました:
Wanted to change the default text of the chat button. We are having only three option in Widget configuration i.e. Help, Support & Feedback. Our client is looking for name like "Chat Now" . I tried...
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Azharさんがコメントを作成しました:
Email forwarding is verified in Zendesk for the support address. But whenever the mail is auto-forwarded to the configured support address, the ticket is going into suspended queue. Upon checking t...
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Azharさんがコメントを作成しました:
Hi Brett, Didn't got any update yet.
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Azharさんがコメントを作成しました:
Hi Team, We have Zendesk support professional plan (purchased license) and Zendesk Explore professional trial. After the expiry of Explore professional trial, it was supposed to get transited to Li...
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Azharさんが投稿を作成しました:
Support Mail Configuration issue - DNS & SPF not getting verified
回答済みWe have configured two support mails for our client and got CNAME & TXT record updated by the DNS provider. Still, we are not able to verify our DNS & SPF in Zendesk (Channels > Email) successfully...