CJ Johnson
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合計アクティビティ204
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アクティビティの概要
CJ Johnsonさんの最近のアクティビティ-
CJ Johnsonさんがコメントを作成しました:
Update: I have a working solution for my comment above! First, I totally didn't realize that Fikri had already posted what I asked about above. Minus that final bracket, it's a perfect working code...
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CJ Johnsonさんがコメントを作成しました:
Agreed and desperately wanting this, as well as the Country info, made available again to agents.
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CJ Johnsonさんが投稿を作成しました:
Please Move Notifications off of the Play button
When you update a ticket, two little update notifications pop up, and each one takes a few seconds to disappear. While they appear, they block the play button, which is super annoying and slows me ...
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CJ Johnsonさんがコメントを作成しました:
Is this possible to do without requiring a drop down field to have something selected? I want to require an attachment on a form that doesn't have any drop downs.
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CJ Johnsonさんがコメントを作成しました:
What roles have permissions to redact? Where are these permissions set?
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CJ Johnsonさんが投稿を作成しました:
Let me view Dynamic Content from macro settings page
Having spent two hours matching up 5 DC placeholders in macros to the DC that corresponds, I would love to have a some way to easily view the Dynamic Content being pulled into a macro. Right now, y...
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CJ Johnsonさんがコメントを作成しました:
This dataset doesn't seem to exist? On the Choose a dataset page, click Support > SLAs > Support: SLAs, then click New query. Query builder opens.
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CJ Johnsonさんがコメントを作成しました:
The Update - Timestamp Attribute appears to be missing from the Dataset for Support Updates. I'd love to know how this is calculated, as I'd like to make one that drops off the seconds from this ti...
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CJ Johnsonさんがコメントを作成しました:
This would be a fantastic addition. It doesn't make sense in my mind, that I can build triggers based on the presence of a comment string, but not in reports. I'm working around this by creating tr...
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CJ Johnsonさんがコメントを作成しました:
Just curious, what happens if they don't? Like, what if they have a power outage mid-conversation? What happens to the chat? Agents must end all chats before logging out.