Mark de Leeuw
Technical Consultant at Contact Center Live
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Mark de Leeuwさんの最近のアクティビティ-
Mark de Leeuwさんがコメントを作成しました:
Thanks Phil, I appreciate the quick turnaround!
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Mark de Leeuwさんがコメントを作成しました:
Thanks Toby. The problem is I need Email specifically. Ill wait patiently!
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Mark de Leeuwさんがコメントを作成しました:
I would also like to see this change. One of our customers had an issue with someone creating a staff member by accident, showing the same problem as Jessica described. I have fixed it for now by l...
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Mark de Leeuwさんが投稿を作成しました:
Feature request: Reporting on SLA's within Side Conversations.
Hi!I am currently faced with the following use case: I want to be able to report on the time it takes for someone to get back to my team via a side conversation to measure internal SLA targets that...