Shannon Brown
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合計アクティビティ65
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アクティビティの概要
Shannon Brownさんの最近のアクティビティ-
Shannon Brownさんがコメントを作成しました:
Thanks, David. Anything you can do to accelerate this is greatly appreciated. With Azuqua dropping support for their integration, the need is urgent.
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Shannon Brownさんがコメントを作成しました:
Zendesk team, the failure to support a one JIRA to many Zendesk instance use case is a major limitation for the Enterprise customer. The push to third party solutions for this carry the same risk/c...
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Shannon Brownさんがコメントを作成しました:
ZD Team, We really need to separate the permissions for Groups and Organizations, and separate permissions to Edit and Create. There are many agents that would need to edit the values of custom fie...
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Shannon Brownさんがコメントを作成しました:
ZD Team, We really need to separate the permissions for Groups and Organizations, and separate permissions to Edit and Create. There are many agents that would need to edit the values of custom fie...
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Shannon Brownさんがコメントを作成しました:
Hi Jessie, I did write up the use case, and there has not been any response since March. Can we please get some eyes on this request? https://support.zendesk.com/hc/en-us/community/posts/115001229...
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Shannon Brownさんがコメントを作成しました:
Greg Pope & Santiago Moneta, The new plugin does not support more than one Zendesk instance connecting to JIRA. We unfortunately discovered that this week.
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Shannon Brownさんが投稿を作成しました:
Role Permissions for Groups and Organizations
We store various information in the Org fields, such as which Account Manager is assigned to the account, what level of service they purchased, etc. I would like to enable certain Roles to be able ...
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Shannon Brownさんがコメントを作成しました:
I'd like to see more nuanced role controls in regards to Org. Currently, there is only one checkbox to determine whether a role can add or modify Groups and Organizations. I would like to allow ce...
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Shannon Brownさんがコメントを作成しました:
Hi Rebecca, Brand is relevant, because I need to be able to instruct which Brand url will be in the invite email to the newly created end users. A prompt for which brand to use upon upload would al...
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Shannon Brownさんがコメントを作成しました:
I'm prepping a bulk upload file and realizing that there isn't a field for brand listed above. Will the system ask me on upload, or is it going to select a random brand to send the invite from?