David-Alex West

Allie Cliffe I'd assume a ship this big is like steering an island. I have fingers crossed and workarounds ready, waiting for the future. 

Allie Cliffe My team has tried every variation we can think of for making this work. It will not. The function is not allowed because of a blanket security policy regarding access through iFrames. We can integrate chat but the articles that we want to have viewed within our environment will ALWAYS link out, away from our product, to an additional log in screen because our KB is gated. I don't see it changing anytime soon. This has been asked for in different ways for so long and no updates or answers are being given for paths forward. Only "no's". 

 We have the guide articles integrated as a repository within a third party widget on our product already. They require an iFrame compatible URL to integrate the chat functionality. Is this possible?