Fiona
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アクティビティの概要
Fionaさんの最近のアクティビティ-
Fionaさんがコメントを作成しました:
This would be useful. I also voted and added a comment to "Ability to merge branches of an answer" which sounds like a similar request but doesn't exactly match. That other one is now closed for co...
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Fionaさんがコメントを作成しました:
This has been coming up as feedback from my team too. Multiple times they've sent "Hi [name]" as an email because they hit enter and didn't realize the mode had defaulted back to messaging. Once a ...
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Fionaさんがコメントを作成しました:
This has been coming up as feedback from my team too. Multiple times they've sent "Hi [name]" as an email because they hit enter and didn't realize the mode had defaulted back to messaging. Once a ...
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Fionaさんがコメントを作成しました:
Agreed! The flow becomes very unwieldy with all the duplicated branches. Makes it hard to manage and maintain consistency.
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Fionaさんがコメントを作成しました:
Moving to Messaging, how can we see how many online visitors we currently have? That was also useful to know. Thanks! Fiona
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Fionaさんがコメントを作成しました:
Hi Is it expected behaviour that the "Show help center articles" step, when the user clicks on "View article" this opens a new tab with the article and the bot opens and the conversation so far doe...
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Fionaさんがコメントを作成しました:
Hi Dane In the article, it says that enabling continuous conversations causes a chat trigger to be created. My question, though, was what is the "duplicate message" that the article refers to? Is...
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Fionaさんがコメントを作成しました:
I'd like some clarification around: "If you are using the out-of-office message trigger, you may want to disable it when using continuous conversations, to prevent sending duplicate messages to the...
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Fionaさんがコメントを作成しました:
Am I reading this correctly that when switching to messaging, this does not replace the New and Open tickets view. We have a view configured which displays all new and open tickets (assigned or una...
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Fionaさんがコメントを作成しました:
Thanks Jakob!