Elizabeth Toy
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Elizabeth Toyさんの最近のアクティビティ-
Elizabeth Toyさんがコメントを作成しました:
Taylor Wilson yep, my screenshot is from an Explore Query. Have you read this Zendesk article? it'll have more detail. for me, it's usually just a matter of getting the right attributes added to ...
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Elizabeth Toyさんが投稿を作成しました:
More granular permissions
I'd like to be able to set permissions for edit/view in Explore at the Query and Dashboard levels. We have a lot of people who need to have editor permissions in order to create their own Queries, ...
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Elizabeth Toyさんが投稿を作成しました:
Metric/Attribute Management
It seems like a strange workflow to open a Query, click "Add", find a metric/attribute, and click the pencil icon in order to edit metrics/attributes. It would be nice if that was its own separate ...
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Elizabeth Toyさんがコメントを作成しました:
Not allowing the vertical bar creates an issue in our case for syncing an organization's name between Zendesk and Salesforce. Since the vertical bar is a legitimate character that an organization c...
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Elizabeth Toyさんがコメントを作成しました:
To add to this, when there truly is a blank value in a cell, it's impossible to know whether it's blank or has the same value of the row above it without looking at the ticket on its own.
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Elizabeth Toyさんが投稿を作成しました:
Explore tables grouping consecutive row data vs. showing all data
I'd like the option to configure all data to show on a table. When looking at a table (see below) where there are a few rows in a row with the same data, Explore seems to group them / leave the top...
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Elizabeth Toyさんが投稿を作成しました:
Support Web Form and Widget should be separate Channels in Explore
Lumping the Support Web Form and Web Widget into the same channel (Web) in Explore is not ideal. They're distinctly different ways of getting in touch. You've separated out Mobile and Mobile SDK (s...
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Elizabeth Toyさんがコメントを作成しました:
Lumping the Support Web Form and Web Widget into the same channel (Web) in Explore is not ideal. They're distinctly different ways of getting in touch. You've separate out Mobile and Mobile SDK—I w...
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Elizabeth Toyさんがコメントを作成しました:
One bit of feedback... since it's out of 100, the first and third box will always be the same number. It's redundant to have them both. 🙂
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Elizabeth Toyさんが投稿を作成しました:
Query Conditional Formatting
It'd be awesome if there could be conditional formatting configured for a query. Example: CSAT score. I might set it with three conditional formatting rules... <75% set to display as red, >75% and ...