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eclect担当者

参加日2022年6月07日

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前回のアクティビティ2024年12月02日

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eclect担当者さんがコメントを作成しました:

コメントSupporting multiple languages in Help Center

Hi Anne Ronalter,

thank you for your comment, I'm happy for it!!

I understand your reference. But in this article its written like below. It means, if the user's language is English in user profile, the help center is shown in English even if the web browser language is set as French.

If not, please kindly explain what this article description mean.

 

The language that a user sees in your help center is based on defaulting to the following, in order of preference:

  • The language specified in the URL of the page the user is currently on (if present)
  • The language set for the user's current active session
  • The language preference set in the user's user profile
  • The preferred language of the user's browser
  • Other compatible languages specified by the user's browser

 

 

コメントを表示 · 投稿日時:2022年10月19日 · eclect担当者

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eclect担当者さんがコメントを作成しました:

コメントSupporting multiple languages in Help Center

Hello,

thank you for your support always. I would like to know more detailed about..."The language set for the user's current active session". 

For example user profile language is set as English, but the user has some open French tickets, then the user's help center will be shown in French? (of course, in the case, the help center supports both languages, English and French)

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コメントを表示 · 投稿日時:2022年10月13日 · eclect担当者

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