Frits van Dee

1. コミュニティ
2. Feedback on Guide
3. "Visible to" no longer defaults to "Everyone"

Having a hard time to inform our users to set the permissions and "repairing" mistakes. It is too complicated for them and that leads to discussions about other solutions. Please help us to make Gu...

• コメントを表示
• Frits van Dee
• 作成日時 2020年06月16日 13:15
• 0 件の投票

1. Cross Product
2. ...
3. Managing cross-product features
4. Zendesk support for cookie-restricted browsers (Safari, Chrome)

Hi Tiago Soromenho, This is what we experience as well with our agents and our customers (end-users) It is frustrating that some users experience issues while others can log in without problems. at...

• コメントを表示
• Frits van Dee
• 作成日時 2020年04月20日 11:54
• 0 件の投票

1. コミュニティ
2. Guide Q&A
3. End users can't sign in with Safari

Any update on this? We do have customers that use Safari and can not log in on our help center. I can not tell them to use another browser. What can we do to support our customers without the hassl...

• コメントを表示
• Frits van Dee
• 作成日時 2019年09月25日 14:49
• 1件の投票

1. コミュニティ
2. Guide Q&A
3. Creating a "Sort by" Button for the Search Results Page in Guide

Hi Bogdan, Is it already possible to use the created date as a sorting option?

• コメントを表示
• Frits van Dee
• 作成日時 2019年09月18日 09:00
• 0 件の投票

1. コミュニティ
2. Support Q&A
3. Ability to disable emails to CC's

We are searching for a way to prevent email to be sent to cc as well. Our use case is that we need to add a PUBLIC reply when we want to fool the SLA system when a "thank you" message is received. ...

• コメントを表示
• Frits van Dee
• 作成日時 2018年01月03日 11:32
• 0 件の投票

1. コミュニティ
2. Guide Q&A
3. Use Google Tag Manager to track events and clicks on links

We found using Tag Manager breaks links with a # in it. Does anyone experience similar issues?

• コメントを表示
• Frits van Dee
• 作成日時 2016年05月03日 12:49
• 0 件の投票

1. コミュニティ
2. Guide Q&A
3. Use Google Tag Manager to track events and clicks on links

Hi, We do want to start using Tag Manager. This will give us the ability to track visitors that use multiple webistes, like our corporate website, product blogs, helpcenter, etc...  Please advice h...

• コメントを表示
• Frits van Dee
• 作成日時 2016年02月22日 09:32
• 0 件の投票

1. コミュニティ
2. Support Q&A
3. WYSIWYG editor panel disappeared

Same here.... :(

• コメントを表示
• Frits van Dee
• 作成日時 2016年01月21日 15:36
• 0 件の投票

1. コミュニティ
2. Feedback on Gather
3. Batch or Digest of activity on Subscribed Forums/posts

We would like to give the ability to our users to choose for individual emails or for a daily digest. We also would like to setup forums that are default or mandatory to follow when you signup.

• コメントを表示
• Frits van Dee
• 作成日時 2015年12月02日 15:46
• 4件の投票