Jake Warren
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Jake Warrenによる最近のアクティビティ-
Hi Mark, Apologies I did not see your response sooner - I had the same thought too, it's just tricky because we use Salesforce as the single source of truth for client accounts and we push the data...
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Salvador Vazquez - Per your comment from June 16th, is Zendesk still on pace to increase to 30 shared /10 personal views by Q4? Just wanted to check in since we're nearing the last month of Q3.
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+1 for this to be easer than what's there today. Just an idea, but it would be great to have views be able to be set up for users and organizations much like we have for tickets. This way you could...
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Is there a product enhancement/feedback related to this? I too am finding myself in a situation where I need bulk deletion to be much easier.
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Hi Pedro Rodrigues - Thanks for helping. Strangely, when I perform this, I don't get nearly the full list of end users we have in our instance. Is it expected to not return this information for all...
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Hi Chandra, Wow, thank you so much for the thorough reply, this is great information for us to consider. Appreciate you taking the time to expand and share your own setup. Final follow-up question...
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Chandra Mullineaux - Thanks for replying and sharing your take on this. I'm curious how you have your current setup configured. So a web form is filled out containing basic information about the cu...
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Hey Ahmed, I'm not familiar with that sync process you refer to, how would I do that?
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Historically, we only allowed SSO as we always had Redirect to SSO enabled. However, we have a use case now where we need clients for another of our products to be able to access our help center (t...
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Luckily we don't use messaging or social logins. We have an SSO setup from our product to our help center and then the normal help center login page with registration. I'm just trying to figure out...