Avatar

Leah McEntee

  • 合計アクティビティ
    29
  • 前回のアクティビティ
  • メンバー登録日
  • フォロー
    0ユーザー
  • フォロワー
    0ユーザー
  • 投票
    11
  • サブスクリプション
    15

アクティビティの概要

Leah McEnteeさんの最近のアクティビティ
  • Avatar

    Leah McEnteeさんがコメントを作成しました:

    Hi, It would be better if merging into a solved ticket reopened it or if its a closed ticket it created a new linked ticket as it is effectively an update on the ticket that an agent might not know...

  • Avatar

    Leah McEnteeさんが投稿を作成しました:

    Ticket notification

    回答済み

    We have an Unassigned Tickets view where all new calls logged are stored.   This view has to be monitored so that any tickets that come in marked as P1, P2, Urgent, Critical etc are picked up strai...

  • Avatar

    Leah McEnteeさんがコメントを作成しました:

    I agree this feature would be really good it would even be better if you could export it to an editable format.