Ryan

Title is pretty clear, I set a Holiday schedule because we are closed 12/23 - 12/26 but the Messaging Bot is not recognizing that there is a holiday schedule in place as we are still receiving live chats despite every chat tree having a schedule check. I changed our hours of operation to remove Fridays and it shows us as closed properly, but it's completely ignoring the holiday schedule. This is a pretty important issue, as I don't want to show us closed on Fridays as a workaround which I currently have to do.

This is causing confusion for our customer base as well, would be great to be able to modify the email copy for this