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Clément

参加日2023年8月09日

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前回のアクティビティ2023年8月09日

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さんの最近のアクティビティ Clément

Clémentさんがコメントを作成しました:

コメントGeneral questions about live chat

Same thing happen to us, but the account was confirmed close and refunded, we are still being charged every month... It has been 5 months now.  

We dont seem to be able to reach anyone in any way or form, our account manager does not answers his emails. 

We have been charged for over 5 months now since the account manager Nathan confirmed the account closure by email .... We have over 2,000$ in extra charges. 

Any one know how we can get support? 

コメントを表示 · 投稿日時:2023年8月09日 · Clément

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Clémentさんがコメントを作成しました:

コメントAccounts and billing

Same thing happen to us, but the account was confirmed close and refunded, we are still being charged every month... It has been 5 months now.  

We dont seem to be able to reach anyone in any way or form, our account manager does not answers his emails. 

We have been charged for over 5 months now since the account manager Nathan confirmed the account closure by email .... We have over 2,000$ in extra charges. 

Any one know how we can get support? 

 

コメントを表示 · 投稿日時:2023年8月09日 · Clément

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Clémentさんがコメントを作成しました:

コメントHow to solve issues with payments

Hi, 

It has now been 5 months we are suppose to have our account closed and we are still being charged every months even after having confirmation of closure and refund from 2 different persons at Zendesk. 

We are owed over 2,000$ and nobody is answering our emails. Any way to reach the Zendesk team? 

コメントを表示 · 編集日時:2023年8月09日 · Clément

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