Kalle Windefalk
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アクティビティの概要
Kalle Windefalkさんの最近のアクティビティ-
Kalle Windefalkさんがコメントを作成しました:
+1 I agree with everyone. It's working i Zendesk Talk with an admin who can control the service without an licens
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Kalle Windefalkさんが投稿を作成しました:
Dedicated greeting for alert or announcement messages
What is the problem? We don't have a fast way of putting alerts and announcement messages as the absolut first greeting in Talk. Why is it a problem? When "system down" events happens the line...
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Kalle Windefalkさんがコメントを作成しました:
I'm also curious how to use "downtime announcement". Ideally that would be a dedicated greeting option which would be placed first in case of use.
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Kalle Windefalkさんが投稿を作成しました:
Knowledge Capture app should reflect the "Search across multiple Help Centers" function in Guide
What is the problem? Agents need to manually choose other brands to search for articles in the the knowledge center app. Why is it a problem? Agents often miss articles that resides in another help...
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Kalle Windefalkさんがコメントを作成しました:
I cast my vote for ability to use brand common signature
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Kalle Windefalkさんがコメントを作成しました:
Totally agree +1
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Kalle Windefalkさんがコメントを作成しました:
+1
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Kalle Windefalkさんがコメントを作成しました:
Thanks Rob Stack! I was looking in the wrong dataset. This is great! =)
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Kalle Windefalkさんがコメントを作成しました:
I would like to be able to report on linked article tickets where the link is private or public.
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Kalle Windefalkさんがコメントを作成しました:
+1 Agree Even tho it is possible to report on article edits in insight, insight is closing down in february. Please implement this metric in Zendesk Explore