最近の検索


最近の検索はありません

Tom Byrne's Avatar

Tom Byrne

参加日2023年1月23日

·

前回のアクティビティ2023年1月23日

フォロー中

0

フォロワー

0

合計アクティビティ

2

投票

0

サブスクリプション

1

アクティビティの概要

さんの最近のアクティビティ Tom Byrne

Tom Byrneさんがコメントを作成しました:

コミュニティのコメント Feedback - Ticketing system (Support)

Hi Gaurav, while I would prefer to be able to edit at least tags on a closed ticket, I can understand the potential technical complexities of implementing a change like that.

For me the biggest challenge is managing the closed ticket list, as there is nothing I can do except use a separate tracker to manage these (e.g. in excel).

If could just create a follow-up ticket, and have a view to hide any closed tickets that have a follow up ticket attached, while not perfect this would at least allow me to manage a list that I could actually reduce down. This would just need a filter option added on views for this.

I imagine this would be a middle ground that may help some users (obviously not everyone), and may have a smaller amount of engineering effort.

コメントを表示 · 投稿日時:2023年1月23日 · Tom Byrne

0

フォロワー

2

投票

0

コメント