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Louise B.
参加日2023年9月06日
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前回のアクティビティ2024年12月11日
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さんの最近のアクティビティ Louise B.
Louise B.さんが投稿を作成しました:
A full integration of Facebook as well as Instagram (with all types of comments on all posts and ads) are needed for any integration to make sense, at least in our company. Our goal is to gather all customer contact in one platform: Zendesk. This is important for our productivity, as well as compliant handeling of data and logins for our agents.
But unfortunately there are way too many limitations for a full integration to make sense at this moment, and we still have to handle the majority of the customer contact on theese platforms in Meta Business Suite.
Current limitations are..
On FB:
Comments on regular FB wall-posts after 7 days is not supported
Ads created via dynamic ads is not supported
On Instagram
Instagram stories and comments on theese can’t be integrated
Instagram-posts and comments on theese not supported
Instagram ads, and comments on theese not supported.
I really hope these issues will be addressed as soon as possible.
Can you give any indication on how theese issues are placed on your roadmap?
投稿日時：2023年9月18日 · Louise B.
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