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Diana Marie Jones

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    Diana Marie Jonesさんが投稿を作成しました:

    Ticket Field/Values

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    Is there a way to multiply levels in the Ticket Fields when using a drop down. Like Application Inquiry; then under that have (First Round Interview; Notification Inquiry; Posting Inquiry) Then Emp...

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    Diana Marie Jonesさんが投稿を作成しました:

    Subject line

    When a voice mail is comes in we are getting the subject line; "translation missing: en-US-x-1.txt.admin.models.voice.calls.ticket_creation.voicemail_from" instead of "Voicemail" as has been ...

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    Diana Marie Jonesさんがコメントを作成しました:

    Thank you we were able to trouble shoot and the problems seemed to be resolved for now.  We cleared the cache and that took care of it for the moment. 

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    Diana Marie Jonesさんが投稿を作成しました:

    Problems with Zendesk talk

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    We are experience problems with not being able to answer calls and when calls are answered they are cut off or the people on the other end can't hear, or it is taking the agent offline.  I checked ...