Matthew Dunn
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合計アクティビティ80
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前回のアクティビティ
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アクティビティの概要
Matthew Dunnさんの最近のアクティビティ-
Matthew Dunnさんがコメントを作成しました:
@Martin Halvorsen, my apologies but it looks like your question was overlooked. Every ticket linked to a JIRA issue should show within the JIRA issue. However, if you're talking about storing th...
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Matthew Dunnさんがコメントを作成しました:
@Alexis, currently this is not possible as the integration requires using the "Create Issue", "Link Issue", and "Notify" buttons to communicate. These can not be updated using any of the fields th...
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Matthew Dunnさんがコメントを作成しました:
@Alex, There isn't a way to limit this functionality currently. On the manage apps page you can limit access to the app by user role, but as long as a user has access to the app they can link/...
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Matthew Dunnさんがコメントを作成しました:
@Denielle, yes satisfaction ratings on tickets created from Zopim chats will appear just like satisfaction ratings on tickets from all other channels.
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Matthew Dunnさんがコメントを作成しました:
@Tim, sorry for the delay in response here. This particular message is hard coded, so there isn't a place to edit it.
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Matthew Dunnさんがコメントを作成しました:
@Barry, @Steve, @James, @Katie, @Michael and @Kurt. While the V3 app doesn't allow for any out of the box automatic comment syncing our product team is reviewing this functionality and whether aut...
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Matthew Dunnさんがコメントを作成しました:
@Mario, I see, it actually looks like the length of the key is a setting in JIRA. The default key length is a max of 10 characters, but it seems yours may be set higher. I was able to replicat...
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Matthew Dunnさんがコメントを作成しました:
@Mario it looks like you may be entering the issue id incorrectly. Generally the issue id is an abbreviation for the project (a key), a dash, and the id #. For example, my test project is called ...
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Matthew Dunnさんがコメントを作成しました:
@Matthew, at this time there is no support for automatic mappings been Zendesk and JIRA with the V3 integration. However, I'll make sure our product team sees this as it may be something that can...
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Matthew Dunnさんがコメントを作成しました:
@Tim The Twitter field only shows up if you have Twitter authentication enabled in your security settings. You'll see this under Security -> End-users-> Social Media Single Sign-on. If you unche...