Matt
Customer Care Director at OneSaas Integrations
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Mattによる最近のアクティビティ-
Eli, that's two beers I owe you. Thanks! Glad it helped your implementation too :) If you're in Sydney one day soon, look me up!
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Legend Eli, thank you. I owe you a beer! (or wine?) It works well except for one edge case - where the 'only' cc's on the ticket are @mydomain.com email addresses. In that case, the 'People CC'd o...
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Hi All, I'm using the method described here to add CC'd parties to my tickets, and 'not show' if there are no CC's Here is the code I have modified - {% if ticket.cc_names != empty %}The following ...
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+1
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Hi James, Any Chance you would be willing to share the scripts / etc you use to grab your data from the ZD API and bring this into your own EDW? We are looking to achieve something very similar.......
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Certainly an inefficient process at present. +1 to OP and submitted comments.
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+1
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+1
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Here's ouse use case.... In our case we would like the multi select to be check boxes..... i.e. 'which area of the application was this customer having problems with' (and the ability to tick mult...
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Old thread, but add your vote here if you still need this? https://support.zendesk.com/entries/141833-New-ticket-field-types-and-enhancements-to-existing