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Jen Overall

参加日2024年7月29日

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前回のアクティビティ2025年1月20日

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さんの最近のアクティビティ Jen Overall

Jen Overallさんが投稿を作成しました:

投稿Zendesk EAP - New Article Editor in Guide

There's a few issues with tables:
When you write underneath a table, the text wraps next t it. The only way to get it underneath as wanted, is to hit enter several times and have a huge gap so when you publish it, it looks normal.

 

If I create a table and no longer want it, there's no easy option to delete it easily. You can only delete one row at a time. Theres an option to sleect the table then click delete on the keyboard but there should be an option that says, delete table, just as there is an option that says, delete row or delete column.

投稿日時:2025年1月20日 · Jen Overall

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Jen Overallさんがコメントを作成しました:

コミュニティのコメントZendesk EAP - New Article Editor in Guide

I agree, I think it should be on the toolbar without having to click on the down arrow. 

コメントを表示 · 投稿日時:2025年1月20日 · Jen Overall

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Jen Overallさんが投稿を作成しました:

投稿 Feedback - Chat and Messaging (Chat)

We have a HelpCentre that requires users to sign in and be authenticated. We added a messaging bot but it does not read the Help centre articles because users are not authenticated in messaging. The first authentication doesn't talk to the other. We've been given a very complex solution involving JWT tokens and a lot of work form our end. We've been told Zendesk are going to fix this issue next year. Do you know when this will happen?

投稿日時:2024年10月11日 · Jen Overall

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