Lou Gallo
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Lou Galloさんの最近のアクティビティ-
Lou Galloさんがコメントを作成しました:
@jordan totally correct. This can be done with the API. I do it for a few rare cases to pass tickets an email just like you can in the ticket UI. I posted this. A while back.
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Lou Galloさんがコメントを作成しました:
@Christopher Hopper To create this you will need to provide a name for the trigger, the rules and the actions as you do in the UI. In my example I am looking for tags but you can reference the api...
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Lou Galloさんがコメントを作成しました:
Like I posted above, I am doing this via the API so it seems the system is already setup to do such a thing. The issue seems to be in the Edit Trigger UI since it is doing some validation on the f...
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Lou Galloさんがコメントを作成しました:
You can set it by any userid via the API tho. So you can set it to an end user in the ticket form and via the API but not as a trigger... seems like you need to simplify your field lookup.. Easy f...