Jorge Moreno
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Jorge Morenoさんの最近のアクティビティ-
Jorge Morenoさんがコメントを作成しました:
Thanks! This is really useful. Ideally, I am missing the option of limiting the default context setting to certain groups (even better if you can set it up for to more than one group, and also for ...
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Jorge Morenoさんがコメントを作成しました:
"Ideally, we could choose which required fields would be mandatory from the start vs those who'd be mandatory upon solving the ticket."This is all we need the required fields for (adding a resoluti...
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Jorge Morenoさんがコメントを作成しました:
There is a free workaround, we use this one:https://www.zendesk.com/blog/reminder-on-a-ticket-zendesk/
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Jorge Morenoさんがコメントを作成しました:
Hello, I have two questions regarding functionality, before we go ahead and instal it: - Can we email all child tickets from the parent ticket? - Can we solve all child tickets in bulk from the p...
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Jorge Morenoさんがコメントを作成しました:
So no option to send an attachment?