John Tolle
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John Tolleさんの最近のアクティビティ-
John Tolleさんがコメントを作成しました:
For those trying the webhook approach, there is something you must consider with bulk updates: Zendesk throttles API requests. See the following two articles: Endpoint Specific Rate Limits Best pr...
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John Tolleさんがコメントを作成しました:
As Roee and Roohshan brought up, the webhook instructions should be added to the main article here (or at least a link created). The Field Mapping page shows the following message after clicking S...
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John Tolleさんがコメントを作成しました:
When will you be changing the link above labeled "Migration guide" under "Self-paced migration" to "Manually recreating all your reports in Explore"? You'll also need to update the page it links t...
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John Tolleさんがコメントを作成しました:
How's that backlog looking? If this issue hasn't gotten a raised priority, we will soon be forced to consider different support systems (moving away from Zendesk).
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John Tolleさんがコメントを作成しました:
Thanks, Daragh, for the suggestions. I stopped using bookmarks years ago because it made my memory lazy and I bookmarked so many sites that the bookmarks because worthless (finding the right bookm...
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John Tolleさんがコメントを作成しました:
That's a good suggestion Daragh, but only works if you're logging in from your own computer. I realize that seems like a copout, but I should be able to login and have the site recognize what I wa...
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John Tolleさんがコメントを作成しました:
Nicole, it's nice to see that someone at your level has gotten involved, but it's disappointing that it won't even be addressed this year, and who knows when/if it will get into a sprint next year....
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John Tolleさんがコメントを作成しました:
TL;DR: End-users cannot have sufficient privileges to access attachments across all organizations. Attachments should be properly imported as native Jira attachments when linking to Jira issues. T...
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John Tolleさんがコメントを作成しました:
You're welcome. I had to reply because that stuff drove me nuts a while ago and it took me long enough to figure it out (don't laugh) that I didn't want anyone else to painfully stumble through it...
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John Tolleさんがコメントを作成しました:
Annoyingly, GoodData can only send reports as e-mail to registered real users of Zendesk (and end users don't count.) Luckily, you can send Dashboards via e-mail (only as attached PDFs, unfortunat...