Diziana
Diziana builds great products (themes, plugins) and services around Zendesk Platform for Zendesk Customers. Diziana has helped hundreds of organisations/companies to provide fantastic self-service customer support experience via Zendesk Help Center. Diziana has also helped to streamline Zendesk Support process to increase happiness, productivity, efficiency, and profitability of all parties involved (customers, agents, organisations). Visit http://www.diziana.com for more information.
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合計アクティビティ224
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前回のアクティビティ
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投票21
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アクティビティの概要
Dizianaさんの最近のアクティビティ-
Dizianaさんがコメントを作成しました:
Thank you. I realized the change was rolled back but we need to discuss and come to a solution so it doesn't happen again. A lot of help-centers are using moment.js for years, and it will be hard t...
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Dizianaさんがコメントを作成しました:
The moment.js is breaking again, has something changed in Guide Help Center? I believe, Zendesk's version of moment.js is breaking customer's moment.js. Brett Bowser - Please have dev team look a...
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Dizianaさんがコメントを作成しました:
@... It seems, the bug has popped up again. The moment.js in themes are failing to work -- probably Zendesk is loading another version? We reported it here: https://support.zendesk.com/hc/en-us/c...
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Dizianaさんがコメントを作成しました:
Hi Zach Can you try following? Do you have SSO enabled help-center? $(document).ready(function() { var placeholderText = "Hi, how can we help you?"; if(HelpCenter.user.role!='anonymous') { pla...
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Dizianaさんがコメントを作成しました:
Hi Ron Please read the post here: https://support.zendesk.com/hc/en-us/community/posts/360031296373-Do-you-use-moment-js-in-your-Theme-Has-it-been-broken-in-last-couple-of-days- Please send us an e...
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Dizianaさんが投稿を作成しました:
Do you use moment.js in your Theme? Has it been broken in last couple of days?
Hi If you use moment.js in your help-center theme, have you noticed it's not working for last couple of days? It seems a recent update by Zendesk to it's help-center infrastructure or something tha...
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Dizianaさんがコメントを作成しました:
Hi I think, you can do this. I am sharing an example where you can show a message to signed-in users, override that message for users who belong to at least one organization, and further override t...
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Dizianaさんがコメントを作成しました:
Hi Machi Please have a look at: - https://support.zendesk.com/hc/en-us/articles/203663766-Enabling-social-and-business-single-sign-on-SSO- - https://support.zendesk.com/hc/en-us/articles/20366382...
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Dizianaさんが投稿を作成しました:
Promoted Articles - Changing the order (custom sorting)
This tip will provide you some ideas to control the order promoted articles are listed. You will be able to change the order, overriding the default sorting criteria. Shout out to @David Verhoff f...
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Dizianaさんがコメントを作成しました:
Awesome! Much awaited feature. Thank you.