Chris
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アクティビティの概要
Chrisさんの最近のアクティビティ-
Chrisさんがコメントを作成しました:
Hello -- we used to update customer profile names from tickets from our Help Center/ "Guide" Ticket Form (80% of all tickets) using a Zendesk v1 app "Requester Profile Name App" It seems this has b...
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Chrisさんがコメントを作成しました:
I'm curious how Zendesk manages the following use-case. We have organization set up based on email domain --- say Bob@XYZco.com --- he's an employee of XYZco. When the user signs up (or sends an ...
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Chrisさんがコメントを作成しました:
Hey maybe a redundant question here -- Has Zendesk added the ability to choose the "sender/ sent from" email address when Notifying External Targets? We have a workflow where an external notifi...
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Chrisさんがコメントを作成しました:
I was told to "me too" on this thread --- but yes. I can't speak to misclicks, but that is something that falls under the umbrella of the following: Let your customers customize the satisfaction su...
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Chrisさんがコメントを作成しました:
Hello - for anyone who tried using Survey Monkey here, what would prevent the agent themselves from clicking the generated survey link and rating themselves? Just a question -- only hesitation I wo...
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Chrisさんがコメントを作成しました:
To add to the chorus here, Zendesk --- we need a way to customize the CSAT landing page, which is currently impossible. I don't know how many customers need to ask for it. Specifically, we need a w...
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Chrisさんがコメントを作成しました:
Bump -- anybody? Is there any API to get current paid-for licenses?
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Chrisさんが投稿を作成しました:
API to show current Zendesk agent subscription count?
Hi there -- I can use the API to get a count of non-light-agent, agents in Zendesk. It would be nice if I could also get the current subscription we have available/ are paying for. For instance, ...
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Chrisさんが投稿を作成しました:
Why doesn't Zendesk use ISO standards for its week numbers?
It appears Zendesk doesn't use ISO weeks for its week number in reporting. For instance this week is week 16 by ISO standards but week 17 in Zendesk's system. Eh. I just think it's helpful but ma...