Reagan Helms
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Reagan Helmsさんの最近のアクティビティ-
Reagan Helmsさんがコメントを作成しました:
Hi Adam, Not knowing the reason you're sectioning off these tickets, or what type of work you're doing on them, it's hard to say what your best option would be. But there are a few ways that you co...
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Reagan Helmsさんがコメントを作成しました:
We like to work from an open inbox, so that customers get a quicker response if someone is away at lunch or their day is over. Any ticket that has a response on it has a reopened tag that allows ev...
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Reagan Helmsさんがコメントを作成しました:
Thanks Amy! That does help.
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Reagan Helmsさんが投稿を作成しました:
# Tickets split up by # of public comments.
回答済みWe're trying to see if there's a correlation between the number of public comments that we have on a ticket, and bad reviews. I'm trying to find a way to quickly get a report that shows me tickets ...