Kay
https://support.realconnections.nl
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アクティビティの概要
Kayさんの最近のアクティビティ-
Kayさんがコメントを作成しました:
Hi Loey Joyce,This isn't available on the section page. The Vote Helper only works on certain pages. Availability Article Page (within an article object) Article Page (within an article comment ob...
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Kayさんがコメントを作成しました:
Zendesk can authenticate with your API via Targets. These target can then be used in triggers.You could also develop an app, to create the workflow for your authentication. In that app you can use ...
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Kayさんがコメントを作成しました:
Have you seen SLA Event Tracker app by Zendesk? You can install it via the Marketplace.
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Kayさんがコメントを作成しました:
The status is intentional from the agent's end.You could configure if an agent misses x amount of chats, they go to away or invisible.
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Kayさんがコメントを作成しました:
Hi Niss,this should already be possible as the emojis are part of your computer. In any textbox or textarea on a site, forum or community there’s a simply shortcut to open up the emoji keyboardOn M...
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Kayさんがコメントを作成しました:
Hi Elise FloresI would recommend installing Ticket Field Manager. To hide/block the tag field for agents.Tags are used across the entire Zendesk product. And a lot of automation can be done (and go...
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Kayさんがコメントを作成しました:
Arno Lindroos You could try out this app. It allows for automatic processing of Suspended Tickets, even with these keywords. I know it's not the perfect solution, but it should help you achieve you...
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Kayさんがコメントを作成しました:
The feedback section is more actively looked at by product teams than other sections.
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Kayさんがコメントを作成しました:
I am a volunteer here on the community. I don't know the exact roadmap.But I've been around for a while, and know this has been requested several times.That's why I moved your post to this section.
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Kayさんがコメントを作成しました:
Toby SterrettPlease make it very very granular compared with other deletion possibilities within Zendesk products.Redaction/deletion, it probably needs both. Right now the major issue is that redac...