extract articles from Zendesk

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5 댓글

  • 공식 댓글
    Jessie Schutz
    Zendesk team member

    Hey Lisbet!

    Depending on the purpose of your export, this might be helpful as well: Backup your Help Center articles at the click of a button!

  • Carsten Falborg
    Community Moderator

    Hi Lisbet

    You can use a small program called kBackup to extract all the text and pictures to a local folder. Each article is a separate HTML file...

    0
  • Dan Greaves

    Is it possible to export a list of Help Center articles along with the author, status, publish date, update date etc? This would allow us to better to manage the content of our knowledge base.

    0
  • Nicole Saunders
    Zendesk Community Team

    Hey Dan - 

    Yes, this is something that you can do via the API; you can find documentation on the endpoints here. Check that out and let us know what additional questions come up. 

    0
  • Nicole Saunders
    Zendesk Community Team

    This article has been closed for comments by the Zendesk Community Team. While the information contained herein is current as of the date of closing, additional questions should be asked in a new post

    0

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