Reporting on Zendesk Community Users


2 댓글

  • Nicole S.
    Zendesk Community Team

    Hey Scott - 

    The Community product doesn't really include that kind of reporting. We pull everything via the API to track that sort of thing. Wish I had a better answer for you there - but the good news is API calls are pretty quick and easy, and then you can get things into a sort-able spreadsheet. Let me know if you are interested in learning how to use that, and I'll see if we can get our resident API guy in here to explain how to do it. 

  • Kasper Sørensen
    Zendesk Product Manager

    I wanted to share just a bit more to this since I recently had to build a small tool that created a CSV file with user IDs and contribution numbers in it. Very similar to what you are requesting Xenfall.

    This is just an example tool, but I made it available so that others may benefit from it. Please take a look in this GitHub repo. It requires Python to run.


게시물 댓글 달기가 중지되었습니다.

Zendesk 제공