Bulk Changes to Guide Sections and Articles

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8 댓글

  • 공식 댓글
    Ryan McGrew
    Zendesk Product Manager

    Hi Danny,

    Sorry about that, but that's because the feature is now available to all Guide customers. You can see the announcement here and the product documentation here.

    Thanks!

  • Dan Cooper
    Community Moderator

    +1 This is really well written out.  I would love to see this as well! 

    0
  • Nicole S.
    Zendesk Community Team

    Thanks for the detailed feedback, Zac. This kind of thing is very helpful for the Product Managers. 

    0
  • Jason Howardsf

    +1 as well, especially for the "Change Author" part.  When the author moves on to another company and authorship isn't changed, comments/votes, etc on their articles appear as if they are done by them, which is can lead to questions from new employment if they notice these updates.  Please make it easier for admins to change authorship of all articles in bulk to avoid this problem! 

    1
  • Ryan McGrew
    Zendesk Product Manager

    Hey All,

    We are actively working on a feature to allow for bulk updates to articles. We expect this to be in an open beta this quarter. We look forward to folks signing up and providing feedback as part of the beta.

    Thanks!

    0
  • Alex More

    Any update on when this might be available? 

    0
  • Ryan McGrew
    Zendesk Product Manager

    Hi Alex,

    You can sign up for the early access program here.

    Thanks!

    0
  • Danny Villarreal

    Ryan,

    I can't seem to get to that link.  Can we sign up to be part of this beta, I need this feature badly for some imported content we have to parse through en mass.

    Thanks!

    0

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