Knowledge Center app should also search for "in progress" articles

2 댓글

  • Sabrina Dorman

    +1

    0
  • Sorin Alupoaie

    Hi Kalle,
    We've been working on an app lately that is addressing the search-related limitation you mentioned in this thread: agents can search for both draft and public/finished articles. The app is available on Zendesk's marketplace and you can give it a free try here.

    0

댓글을 남기려면 로그인하세요.

Zendesk 제공