Get a list of all Community Members

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6 댓글

  • Nicole Saunders
    Zendesk Community Team

    Hi Michael - 

    There's not a way to do this in product, though this is data that we expect to become available with the Gather datasets currently being developed for Explore. Those are currently planned for release later this year. 

    In the meantime, the product manager built this script as a workaround to help you pull all of the information via the API and aggregate it: https://github.com/kaspersorensen/gather-community-stats

    1
  • Michael Shillingford

    Oooh thank you Nicole Saunders - I'll check that out and report back!

    0
  • Michael Shillingford

    Hi Nicole Saunders just tested this one out. The request returns the .csv file as expected, however the file contains user id's instead of user names. Is there anyway to modify the script so that the name of the user is fetched instead of their ID?

    0
  • Nicole Saunders
    Zendesk Community Team

    Let me check in with the individual who developed the script and I'll get back to you. :)

    0
  • Kasper Sørensen
    Zendesk Product Manager

    Hey team,

    I built that script :-) It's mostly just an example so I don't want to commit to making a ton of changes to it etc. But I will say that it's pretty basic and there is already a utility to get user information based on a User ID in the code. It's just not used to add names to the CSV file, I think.

    0
  • Michael Shillingford

    Thanks both,

    I've invested 5 hours trying to make this work but I can't learn Python from scratch just to get a list of who my community members are. This stuff should be native, it's the most basic need for a community platform - I just want a list of who is using my community. It shouldn't be this difficult. 

    0

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