I manage a support team with agents in total different time shifts across the world.
I want to monitor their daily Zendesk login time (from when to when they are logged in to Zendesk).
It's for ticketing only, so nothing to deal with chat or calls.
Is there an easy way to do this in Explore?
Thanks for letting me know,
댓글을 남기려면 로그인하세요.