New Feature Request! Automatically change talk status if taking a live chat and vise versa

1 댓글

  • Ash

    as someone who works in Chat and Talk, i have never been assigned a chat while in a phone call, or vice versa. 

    AFAIK it doesn't show the status being changed, but it's changed "behind the scenes" (?).

    Maybe this is a per-customer setting in your specific Zendesk instance?

    0

댓글을 남기려면 로그인하세요.

Zendesk 제공