Is my Backlog data in Insights wrong?
답변함Hi,
I was looking at the backlog tab in Insights, and it shows around 3000 tickets, which doesn't fit with what I can see in views.
In addition to this, it shows a list of the oldest unsolved tickets. However the tickets that it shows are all deleted.
Should it be doing this? Does the unsolved ticket count count within the backlog number?
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Simply add a filter to that report where
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