Add end-user as CC via Trigger or Automation

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  • Andrew J
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    Check under security settings on your profile, and perhaps the account level. I do have some of these operating so should have the right settings if I can find them.

    0
  • James Pitcher
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    +1

    0
  • Phillip Stewart
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    Hi Rob,

    I just set this up and I was receiving the same error, then noticed that under settings->API the Password Access was disabled. Enabling this "Password Access: Enable API authentication using an agent's email address and password" fixed the issue. This is working great for me now, thanks John.

    This new found power in the HTTP targets calling the API opens up all sorts of possibilities.

    0
  • Brett Li
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    We're using our own tool, Tonkean, to do this. We mix multiple different pieces of logic that trigger email (and Slack) notifications to the team when certain customer conditions are met.

    0

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