Export community posts to Excel
답변함We have a topic called Feature Requests which is basically a point where customers suggest new ideas for our products.
I was wondering if it was possible to export all of the posts from this topic into a spreadsheet?
I’ve seen the export option in the reporting tab, but this doesn’t seem to give me what I want.
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공식 댓글
You can export Community posts via the API. From there you'd just need to convert the .json file into a .csv and then you can throw it in a spreadsheet.
Here's the info on that: https://developer.zendesk.com/rest_api/docs/help_center/posts#list-posts
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Absolutely agree.
We have over 600 enhancement ideas logged by over 250 customers and to be able to export into an Excel spreadsheet and use all the functionality that Excel offers us in order to sort through these, would be of huge benefit to us.
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+1 I am using the communities to store feature requests as well, we need a way to get that data over to our product team.
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