Google Calendar Integration

4 댓글

  • Jessie Schutz
    Zendesk team member

    Hi Nick!

    As of right now a Google Calendar integration is not on our roadmap. 

    We have a number of integrations available for IT asset management that might help you with this project. You can find more information about those here: https://www.zendesk.com/apps#it-management

    You may also be able to use the Task ticket type in conjunction with Automations to set up a similar workflow as well. It wouldn't add anything to a calendar, but you'd be able to set up email reminders to go out to the folks that need them.

    Hope that helps!

    1
  • Patrick Hogan

    Thank you, Jessie, for your response! Will definitely vote for this idea.

    1
  • Chris Bulin
    Community Moderator

    @Jessie I'm looking for a way to add our google calendar into Zendesk. We use the Gcal for scheduling phone and chat shifts. I'm not finding anything that works in that direction. While there do seem to be the opposite, pushing out to GCal. Do you know of any workarounds or plans in the works for this functionality?

    Thanks,

    Chris

    1
  • Nicole S.
    Zendesk Community Team

    Hi Chris - 

    We have not seen anything about GCal on the roadmap. I'd encourage you to detail your needs in a new post in the Product Feedback topic. If you haven't created one before, here's how to write an effective feedback post. 

    0

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