We are in the middle of creating a second Brand (importing from an existing Zendesk instance), and I am trying to wrap my head around the different options regarding SSL. The two Brands will use entirely separate domains (i.e. one is not a sub-domain of the other).
It looks like our options are:
- Regenerate the certificate to include both domains
- Leave the certificate as is, meaning hosted SSL won't work on the new Brand
For the first option, I'm pretty sure that regenerating my certificate will invalidate the old certificate, meaning that I will have to update the certificate everywhere it is used (which is a lot of places!). That's not mentioned in the multibrand document:
I know it's not really something you are obliged to give instructions on as people should be expected to manage their own certificates, but it's probably going to help people not make mistakes.
For the second option, I am assuming the host mapping will work, from this statement in the same article:
"If you do not regenerate your certificate, host mapping will work, but the brand will not be protected."
As there is no SSL involved with this method, it will essentially be a plain CNAME redirect and the user will not receive any warnings.
Can someone confirm that I have all of that right? Just want to make sure I get what I am expecting when I try to finalize the migration.
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