Resize automatically in community posts


4 댓글

  • Dennis Lynn
    Zendesk Customer Advocate

    Hi Mark,

    Although there is no native functionality to accomplish your current goal, I found a Product Feedback request that talks about this topic. I would encourage you to add your voice to that discussion, as it is the best way to ensure our product managers look at adding a feature like this in the future.

    After some additional digging, I also found an article talking about a possible work-around for what you are trying to accomplish:

    Adding a lightbox (Fancybox) to your Help Center

    It looks like this may actually meet your needs right now! 

  • Mark Wang

    Hey Dennis,

    Thanks for your suggestion. The solution that you provided solves for help center articles and potentially certain community posts written by admins. I can't expect a normal user to write in <a class="fancybox"> prior to their image etc... that just won't happen. 

    I'm still looking for a way so that normal users, community users, upload images that it'll shrink down.

  • Megan Wright

    Is there a way to do this almost a year later? I ask because some of our Community posts look ridiculous (ie here) with the huge image so an easy way to do this would be really helpful!

  • Nicole S.
    Zendesk Community Team

    Hey Megan - 

    First off, welcome to the Zendesk Community!

    Unfortunately this has not been developed, but I encourage you to add your use case (and great example) in the Product Feedback forum

    Also, several people have found the following to be an effective way to deal with image sizing in community posts: 

    Adding a lightbox (Fancybox) to your Help Center

    I hope that helps, and let us know if you have further questions. 


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