(My apologies if this has already been discussed/answered at an earlier post...)
1. We want some sections in Help Center to be accessible to users without them having Zendesk access. So, is this possible, considering that our Help Center is restricted/closed?
2. If this is not possible (i.e. a public visitor coming to our page will always be redirected to the sign in page), then I would raise another query - if we open up our Help Center (i.e. uncheck the "Require Sign in" option), then is there a way to ensure that only the signed in users can submit requests? Since we do not want a non-signed in user to be able to submit a request.
3. If we make one section of a category only visible to public, while other sections are restricted to signed-in users, will that category "heading" be also visible to the public?
I would really appreciate a quick response to these queries.
게시물 댓글 달기가 중지되었습니다.