custom fields event on web widgets

3 댓글

  • Terrence
    Zendesk Team Member

    Hi Red,

    At this time this would not be possible with the web widget. 

    Sounds like a custom HTML form might better suit your needs. You can design the form and have it submit to Zendesk via the API. 

    More information here: 

    Building a custom ticket form with the Zendesk API




  • Gef Faelden

    HI Terry, 

    The link is dead.

  • Brett Bowser
    Zendesk Community Team

    Hey Gef, 

    Thanks for the heads up! I've updated the link for you :) 



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