Ability to pass in new JWT for Widget authentication

7 댓글

  • Németh Balázs
    댓글 작업 고유 링크

    Is there any update on this? It would be important to reauthenticate the widget periodically to avoid the token expiration.

    0
  • 댓글 작업 고유 링크

    Raise this from the graveyard. 

    Any updates?

    0
  • anna kasikova
    댓글 작업 고유 링크

    Are there any recent updates on re-authenticating the widget for restricted content after the two-hour token expires? or is there a way for us to increase the token expiration time from 2 hours to 10 hours?

    0
  • Daniel Aron
    댓글 작업 고유 링크

    There is a solution for Chat authentication at the moment and we plan to define a solution that works across the entire widget. No ETA at this stage but just letting you know that this feedback has been received and it is a totally reasonable request. 

    1
  • Matthew Warner
    댓글 작업 고유 링크

    Daniel Aron, has there been any updates as to when this will be put into the roadmap for the Zendesk widget?

    0
  • Daniel Aron
    댓글 작업 고유 링크

    Thanks for checking in Matthew. We plan to investigate a solution in early Q2 so will be able to provide an update at that time.

    0
  • Daniel Aron
    댓글 작업 고유 링크

    Hi Matthew, you can now re-authenticate by using the new jwtFn, similar to the code snippet here.

    Note: The code in the example would re-authenticate with both chat and help center.

    0

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