13 댓글

  • Anil Kumar (Community Member)
    댓글 작업 고유 링크

    Hello Bartosz,

    To hide social media buttons from community post, you have to take following steps

    1. Go to the theme customizations (Customize Design >> Click on your Theme (Live or other))
    2. Then click on three dot icon and click on edit code.
    3. Edit the "community_post_page.hbs" page
    4. Search "<div class="post-share">{{share}}</div>" and remove that code. Publish the page and its done. You can check by refreshing the page.

     

    1
  • Bartosz Zalepiński
    댓글 작업 고유 링크

    Excellent. Thank you!

    0
  • Jonathan Wise
    댓글 작업 고유 링크

    Is there a way to do this not being on the upper plans. This is really limiting if I need no other features in the upper guide plans

    0
  • Vladan Jovic
    댓글 작업 고유 링크

    Hi Jonathan, unfortunately, there is no way to achieve this on the lowest plan. :/

    0
  • Aswin Kannan
    댓글 작업 고유 링크

    Can we remove a specific option? We don't want Google+ sharing option. We need Pinterest instead.

    2
  • Michael Stalze
    댓글 작업 고유 링크

    I have a comparable issue here – we want to remove Google+ and add Instagram and Vimeo instead. 

    1
  • Brett - Community Manager
    댓글 작업 고유 링크

    Hey Michael,

    You'll most likely need to remove the code that displays these social media buttons which I've provided below:

    <div class="article-share"></div>

    If you want to include Instagram and Vimeo you'll need to custom code this into your theme as there's no native way to add these social media buttons unfortunately.

    Let me know if you have any other questions!

    0
  • Pascal Stenz
    댓글 작업 고유 링크

    Hey Brett

    I want to clarify the question of Michal ans Aswin again.

    Is it possible to only remove the google+ icon?
    If yes - where exactly?

    Thanks for your answer.

    0
  • Aswin Kannan
    댓글 작업 고유 링크

    Hi Pascal - There's no option to remove a particular social media share option. They are available only as a set. So we'd need to remove the entire thing and then add a custom code with the options required. We're checking the below two:

    https://www.addthis.com/get/share/
    https://www.sharethis.com/

    I wish Zendesk provides a checklist kind of thing and allow the users to select the sharing options as required. One can only dream! :)

    3
  • Brett - Community Manager
    댓글 작업 고유 링크

    @Aswin thanks for sharing!

    @Pascal as Aswin mentioned you can only remove these icons as a set and then custom code the social media icons you would like to include.

    Cheers!

    1
  • Pascal Stenz
    댓글 작업 고유 링크

    Hi Aswin
    HI Brett

    Thanks for your fast answer and suggestions how to add other things.

    Yes there has to be a possibility. When you know that google plus is shutting down their plattform then zendesk has to react. And as mentioned there should be more possibilities to include or "turn on/off".

     

    Cheers

    1
  • Brett - Community Manager
    댓글 작업 고유 링크

    Hi Pascal,

    Currently there's no native way to toggle on/off certain social media icons and this would need to be done via custom code. I recommend cross-posting your feedback to our Guide Product Feedback Forum to help provide visibility to our Product Managers.

    If you have any additional questions for me in the meantime let me know!

    0
  • Денис Фоминых
    댓글 작업 고유 링크

    Hi!

    The solution, albeit simple, seem not to work for me.

    Not only nothing happens when I delete the relevant sentence, nothing happens when I also delete the whole string.

    What do?

    0

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