Backlog Average Metrics
Historical Backlog
The Backlog Dataset is a little different from other parts of Insights. Using the Backlog normally you report values on a specific event day- for example the last day of the month. But you can create custom metrics to display average values. This may be useful when reporting over longer time periods or when activity is not even throughout the month or year.
Average Backlog in Month
HOW
- Month / Year (Event)
FILTER
- Month / Year (Event) is the last 14 months
WHAT
- # Backlog Tickets AVG Per Month
This is a new metric defined as:
Average Backlog in Year
HOW
- Year (Event)
FILTER
- Year (Event) is the last 5 years
WHAT
- # Backlog Tickets AVG Per Year
This is a new metric defined as:
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You're the best, Graeme!!
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Good one, Graeme! I added it to our Insights recipes list too!
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