Configuring an agent forwarding number

3 댓글

  • Nicole S.
    Zendesk Community Team

    Thanks, Michael. I'm going to move this over to the Best Practices, Workflows, and Tips topic. 

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  • Amy Malka
    Zendesk Documentation Team

    Hi Michael. We appreciate the post and we'll be adding the information to out product docs soon. Thanks!

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  • Rob Stack
    Zendesk Documentation Team

    Hi Michael, thank again for posting this. 

    Much of this content was in the docs (see https://support.zendesk.com/hc/en-us/articles/230895328-Setting-up-your-browser-or-phone-for-calls) but I'd agree it was buried a little deeply and hard to find. You also picked up a couple of other important points.

    Based on your great feedback, I've updated the article and a few other articles to hopefully make them more visible. Thanks again for this feedback! - Rob

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