Create a ticket in April and include this time in March?

1 댓글

  • Nicole S. - Community Manager
    Zendesk Community Team

    Hi Alexandre -

    I'm not sure I completely understand what you're trying to do. Are you trying to change the ticket created date? Or is this about one of the time tracking measures, like SLA or FRT? Do you want it to show up on reports for both months?

    0

댓글을 남기려면 로그인하세요.

Zendesk 제공