2 댓글

  • Harish Chilbule
    댓글 작업 고유 링크

    Thanks Tobias! for your suggestion.

    Do you want it for knowing the exact system and browser configuration of the requester ? and just adding it to the note would suffice. Would you like some of this information ticket as tags rather than comment text ?

    0
  • Tobias Eriksson
    댓글 작업 고유 링크

    Hello!

    It can be in the first note. It would make our technical support a lot faster. 

    If we wan't it to be tags I guess we can build triggers for that in Zopim? 

    0

댓글을 남기려면 로그인하세요.

Zendesk 제공