Show/Hide Chat based on user group
Is there a way to show/hide the chat widget based on the logged in users group?
For example, we run our users based on subscription, and only want to allow chat for users who are at the top of the list.
We would like to either have this done automatically by their group, or by using tags to enable/disable chat access per user or organisation.
-
Hi Sheldon!
Let me see if I can find an answer for you. Stand by!
-
Hi Sheldon! The specifics of an implementation like this would be something that you would need to build out on your site, but I can provide you the Zendesk tools needed to accomplish this! We have a JS API that you can use to show/hide the widget based on your needed parameters: https://api.zopim.com/files/meshim/widget/controllers/LiveChatAPI-js.html
Good luck!
댓글을 남기려면 로그인하세요.
2 댓글